---
title: Authorization and Prior Authorization Terminology
description: Review prior authorization terminology, including approval requests, medical necessity reviews, decisions, and next steps, for interpreted member calls.
---

[Skip to content](https://info.cqfluency.com/faq/authorization-and-prior-authorization#main-content)

English

Show submenu for translations

![CQ Fluency](https://info.cqfluency.com/hs-fs/hubfs/Brand%20materials/Logo/Mulberry%20logo.png?width=3402&height=1476&name=Mulberry%20logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [CQ Knowledge Base](https://info.cqfluency.com/faq?hsLang=en)
2. [Resources](https://info.cqfluency.com/faq/resources?hsLang=en)
3. [Health Plans & Member Services Terminology](https://info.cqfluency.com/faq/resources?hsLang=en#health-plans-member-services-terminology)

# Authorization and Prior Authorization Terminology

## A quick-reference glossary for interpreting conversations about approval requests, review decisions, and authorization requirements.

Authorization processes review requests under a plan’s coverage requirements. A referral, a prescription, and a prior authorization are different documents or decisions and may all be relevant to the same service.

### Requests and review

- Authorization: Approval for a specified service or action; its meaning depends on context.
- Prior authorization: A plan’s advance review or approval required before certain services, items, or medicines are received.
- Preauthorization: Another term commonly used for prior authorization.
- Precertification: A term sometimes used for advance review or approval; specific use depends on the plan.
- Service authorization request: A request for a plan to approve specified care or support.
- Utilization management: Processes used to review the appropriateness and use of healthcare services under applicable criteria.
- Medical necessity review: Assessment of whether a requested service meets applicable clinical and coverage standards.
- Clinical documentation: Health information supporting a request, such as examination findings, diagnoses, or treatment history.
- Requesting provider: The professional submitting or supporting the request.

### Status and decisions

- Pending review: A request awaiting a decision or further processing.
- Additional information request: A request for more documentation before a decision can be completed.
- Approval: A favorable decision for the specified request under stated conditions.
- Partial approval: Approval of some, but not all, requested services or amounts.
- Denial: A decision not to approve all or part of a request.
- Authorization number: A reference identifying an authorization decision or record.
- Authorized units: The approved number or quantity of services or items.
- Authorization period: The time span covered by an authorization.
- Extension request: A request to continue or expand an existing authorization.

### Urgency and follow-up

- Standard review: Review using the usual applicable processing timeframe.
- Expedited review: A faster review available when defined urgency criteria are met.
- Peer-to-peer discussion: A discussion between clinicians about a request or decision, where the plan’s process allows it.
- Appeal: A request to review an unfavorable coverage or payment decision.
- Written decision notice: A document explaining the decision and applicable next steps or rights.

Authorization requirements, review standards, timelines, and follow-up options vary by program and plan. Prior authorization is not an unconditional guarantee of payment. The plan can explain the decision, approved service details, and appeal rights. A peer-to-peer discussion should not be assumed to replace or extend an appeal deadline.

- [Resources](https://info.cqfluency.com/faq/resources?hsLang=en#main-content)

    - [Medication Reference](https://info.cqfluency.com/faq/resources?hsLang=en#medication-reference)
    - [Body Systems](https://info.cqfluency.com/faq/resources?hsLang=en#body-systems)
    - [Body Systems Terminology](https://info.cqfluency.com/faq/resources?hsLang=en#body-systems-terminology)
    - [Spanish](https://info.cqfluency.com/faq/resources?hsLang=en#spanish)
    - [Medical Terminology](https://info.cqfluency.com/faq/resources?hsLang=en#medical-terminology)
    - [Health Plans & Member Services Terminology](https://info.cqfluency.com/faq/resources?hsLang=en#health-plans-member-services-terminology)
- [Interpreter Support](https://info.cqfluency.com/faq/interpreter-support?hsLang=en#main-content)

    - [Payments](https://info.cqfluency.com/faq/interpreter-support?hsLang=en#payments)
    - [Best Practices](https://info.cqfluency.com/faq/interpreter-support?hsLang=en#best-practices)
    - [Onboarding](https://info.cqfluency.com/faq/interpreter-support?hsLang=en#onboarding)
- [General](https://info.cqfluency.com/faq/general?hsLang=en#main-content)

    - [Phrases / Expressions](https://info.cqfluency.com/faq/general?hsLang=en#phrases-expressions)
- [Internal Escalation](https://info.cqfluency.com/faq/internal-escalation?hsLang=en)

[![CQ Fluency](https://info.cqfluency.com/hs-fs/hubfs/Brand%20materials/Logo/Mulberry%20logo.png?width=3402&height=1476&name=Mulberry%20logo.png "CQ Fluency")](http://www.cqfluency.com?hsLang=en)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, CQ Fluency